Emotional and financial impacts Think about the stress of discovering that your confidential data, for…
David Taylor14 July 2023
If you offer your UK customers subscriptions for goods or services then there are significant…
David Taylor29 June 2023
With almost six million people around England living in homes provided and supported by housing…
David Taylor21 June 2023
How to create a competitive advantage through compelling customer payment capabilities! Wednesday 5th July, 11:00…
David Taylor20 June 2023
Turkey, once the mighty Ottoman Empire, is known for many things. From shopping in the…
David Taylor12 June 2023
Competition abroad, unforeseen challenges and diversification, it's a difficult tight rope to walk for UK…
David Taylor7 June 2023
As we welcome those warmer days, it also a signal to many businesses to begin…
David Taylor31 May 2023
We’re all told that necessity is the mother of invention, but today it’s probably equally…
David Taylor23 May 2023
The UK new anti-fraud strategy looks to ban (a) ban the cold calling of financial…
David Taylor22 May 2023
The Contact Centre Panel team like to challenge ourselves and each other in our thinking,…
David Taylor4 May 2023
However, as I’ve learned over the past 12 months, Morocco has become a fantastic outsourcing…
David Taylor24 April 2023
Many Brits enjoyed not one but two additional bank holidays in 2022: one to mark…
David Taylor20 April 2023
In late March Concentrix made the surprising (but far from shocking) announcement that it was purchasing…
David Taylor18 April 2023
A recent article in The Times suggested that working from home is no longer popular…
David Taylor11 April 2023
