Cost of livingFood for thoughtInflationPayments Numbers, numbers, numbers… Working at any company involves a lot of numbers. Sales, profit, staff, complaints, customers, budgets,…Michelle Village14 March 2023
communicationscustomer servicePaymentsStrategy Managing payments effectively So, it’s all over. The preparations, food, presents and Santa has been and gone. It’s a…Michelle Village13 January 2023
PaymentsPCI Compliance Growth – growth – growth Everyone wants positive growth. Perhaps not our waistband, but certainly everything else. It’s how capitalism…Jonathan Billing3 November 2022
Data compliancePaymentsPCI Compliance Changing role of voice within customer contact strategy Where is the voice and how do we position this most effective mode of human…Liridona20 May 2022
Data compliancePaymentsPCI Compliance Payment security update – PCI DSS v4.0 On the 31 March 2022, the Payment Card Industry Security Standards Council officially announced the…Jonathan Billing12 April 2022
EventPaymentsPCI ComplianceWebinar Payment Security Masterclass Payments data security standards within the contact centre supply chain 12:30-13:15, 18 January 2022 The continual move…Jonathan Billing4 January 2022