Data complianceGDPR The post-Brexit data dilemma! So, at the last minute and just in time for Christmas, the EU and UK…Jonathan Billing14 January 2021
Data complianceGDPR The data dilemma! As we head towards the end of December 2020, it is looking increasingly likely that…Jonathan Billing22 December 2020
Data complianceData securityHomeworkingPCI Compliance Creating secure and productive homeworker environments With tight restrictions being enforced across the UK and businesses trying to maintain performance, homeworking…Jonathan Billing4 December 2020
Data complianceGovernanceHomeworking Outsourcing to India? India’s regulations governing outsourcers have recently been relaxed, making it much easier for contact centre…Jonathan Billing23 November 2020
Data complianceHomeworkingThought leadership Homeworking – the new challenges for contact centre compliance Contact centres who have moved quickly to wholly distribute their workforce are still faced with…Jonathan Billing17 April 2020