Five firms in the appliance warranty insurance sector were fined a total of £405,000.And at…
Jonathan Billing26 May 2022
The Information Commissioner’s Office (ICO) ‘never said’ that charities were exempt from all or most…
Jonathan Billing4 February 2022
What do Boris Johnson, Len McCluskey, Philip Schofield and Mike Ashley all have in common?…
Jonathan Billing23 November 2021
With homeworking becoming a daily reality for many workers who had traditionally been based from…
Jonathan Billing9 February 2021
So, at the last minute and just in time for Christmas, the EU and UK…
Jonathan Billing14 January 2021
As we head towards the end of December 2020, it is looking increasingly likely that…
Jonathan Billing22 December 2020
With tight restrictions being enforced across the UK and businesses trying to maintain performance, homeworking…
Jonathan Billing4 December 2020
India’s regulations governing outsourcers have recently been relaxed, making it much easier for contact centre…
Jonathan Billing23 November 2020
Contact centres who have moved quickly to wholly distribute their workforce are still faced with…
Jonathan Billing17 April 2020
