Finding the right outsource contact centre partner to match your requirements can be tricky. The reputation of the outsource contact centre industry, has at times, been tarnished by providers who’ve made promises to clients they couldn’t deliver on – often overselling their capabilities or industry experience. This has created a level of mistrust within the business community, which even professional operators can struggle to differentiate themselves from.
With this in mind, CCP was setup to build and promote a best-of-breed network of contact centres, call centres and telemarketing agencies. Helping to skilfully match, using our extensive knowledge and network aggregator tool ‘Radius’, clients with the right service providers and then work closely with them, using our in-depth industry experience and expertise, to help forge strong long-lasting relationships.