Contact Centre PanelContact Centre Panel
  • About
    • About
    • Meet the team
    • Our values
    • Get in touch
  • Approach
  • How we help
    • Customer service
    • Crisis management
    • Customer insight
    • Data management
    • Digital transformation
    • Leads & appointments
    • Leadership development
    • Sales
    • Scoping & support
    • Technology Network
  • Clients
  • Networks
    • Contact Centre Network
    • Data Provider Network
    • Technology Network
    • Join our Network
  • Technology
  • Insights
    • Insights articles
    • Newsletter – March 23
    • Newsletter – Feb 23
    • Newsletter – Jan 23
    • Newsletter – Dec 22
    • Newsletter – Nov 22
    • Newsletter – Oct 22
    • Newsletter – Sep 22
    • Newsletter – Aug 22
    • Newsletter – July 22
    • Newsletter – June 22
    • Newsletter – May 22
Category

Wellbeing

workplace incivility Contact Centrescustomer serviceincivilityWellbeingworkplace

Workplace incivility

One of the biggest contact centre challenges of 2022 is still with us - the…
Michelle Village24 January 2023
healthcareWellbeing

Sick Note Legislation

Under new legislation introduced on 1 July, a wider range of healthcare professionals (HCPs) –…
Liridona27 July 2022
Defend your position Data complianceData securityGovernanceHomeworkingWellbeing

New Norm: New Risks

With homeworking becoming a daily reality for many workers who had traditionally been based from…
Jonathan Billing9 February 2021
Business continuity Business continuityHomeworkingTechnologyWellbeing

Getting back to the workplace – Can we? Should we?

Most business leaders have not yet had a chance to take stock in 2020. Crisis…
Jonathan Billing29 September 2020
Wellbeing Thought leadershipWellbeing

The psychology of crisis

According to the research, a crisis creates three psychological states of mind. The first is…
Jonathan Billing21 July 2020
CCP

Contact us

Contact Centre Panel
Acero Building
1 Concourse Way
Sheffield, S1 2BJ
0114 2096120
hello@contactcentrepanel.com

Quick Links

  • About
  • Get in touch
  • Corporate Social Responsibility
  • Terms & policy
  • Cookies policy

The UK Contact Centre ForumWelsh Contact Centre Forum

Data & Marketing Association

 

© 2023 Contact Centre Panel.

  • About
    • About
    • Meet the team
    • Our values
    • Get in touch
  • Approach
  • How we help
    • Customer service
    • Crisis management
    • Customer insight
    • Data management
    • Digital transformation
    • Leads & appointments
    • Leadership development
    • Sales
    • Scoping & support
    • Technology Network
  • Clients
  • Networks
    • Contact Centre Network
    • Data Provider Network
    • Technology Network
    • Join our Network
  • Technology
  • Insights
    • Insights articles
    • Newsletter – March 23
    • Newsletter – Feb 23
    • Newsletter – Jan 23
    • Newsletter – Dec 22
    • Newsletter – Nov 22
    • Newsletter – Oct 22
    • Newsletter – Sep 22
    • Newsletter – Aug 22
    • Newsletter – July 22
    • Newsletter – June 22
    • Newsletter – May 22