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Category

Cost of living

Numbers Cost of livingFood for thoughtInflationPayments

Numbers, numbers, numbers…

Working at any company involves a lot of numbers. Sales, profit, staff, complaints, customers, budgets,…
Michelle Village14 March 2023
Cost of living CollectionsCost of living

The cost-of-living crisis

It’s difficult to ignore or be unaware of the 'Cost-of-Living Crisis'. It’s everywhere, television, LinkedIn,…
Jonathan Billing18 October 2022
BusinessCost of living

Cost-of-living crisis at work

We do not like talking about money. That’s one of the key findings of Wagestream’s State…
Liridona16 August 2022
BusinessCost of living

Cost of living and salaries crisis

Are you responsible for a contract centre operation? Got enough on your plate just now…
Liridona9 August 2022
Cost of livingEnergy

Energy contact centres’ perfect storm

Just before revealing that the new domestic energy bill price cap in October would rise…
Liridona1 June 2022
CCP

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  • About
    • About
    • Meet the team
    • Our values
    • Get in touch
  • Approach
  • How we help
    • Customer service
    • Crisis management
    • Customer insight
    • Data management
    • Digital transformation
    • Leads & appointments
    • Leadership development
    • Sales
    • Scoping & support
    • Technology Network
  • Clients
  • Networks
    • Contact Centre Network
    • Data Provider Network
    • Technology Network
    • Join our Network
  • Technology
  • Insights
    • Insights articles
    • Newsletter – March 23
    • Newsletter – Feb 23
    • Newsletter – Jan 23
    • Newsletter – Dec 22
    • Newsletter – Nov 22
    • Newsletter – Oct 22
    • Newsletter – Sep 22
    • Newsletter – Aug 22
    • Newsletter – July 22
    • Newsletter – June 22
    • Newsletter – May 22