Data complianceData securityGovernanceHomeworkingWellbeing New Norm: New Risks With homeworking becoming a daily reality for many workers who had traditionally been based from…Jonathan Billing9 February 2021
Data complianceGovernanceHomeworking Outsourcing to India? India’s regulations governing outsourcers have recently been relaxed, making it much easier for contact centre…Jonathan Billing23 November 2020
GovernanceThought leadership GOVERNANCE – Guidelines and considerations in times of change An article by Karen Stanton, Partner Management Specialist, CCP Through these unprecedented times has the…Jonathan Billing15 June 2020