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Category

Business continuity

Charles Spencer, Ellis Whittam Business continuityHomeworkingHybrid workingThought leadership

Health & safety at work

Charles Spencer is the Principal Health & Safety Consultant at Ellis Whittam. He is a…
Jonathan Billing8 July 2021
Business Continuity - Julie Goddard Business continuityHomeworkingHybrid workingThought leadership

Business Resilience – how do you protect your changing business

Following one of our recent webinars focusing on the future for the Contact Centre sector,…
Jonathan Billing21 May 2021
Business continuity Business continuityHomeworkingTechnologyWellbeing

Getting back to the workplace – Can we? Should we?

Most business leaders have not yet had a chance to take stock in 2020. Crisis…
Jonathan Billing29 September 2020
Airline customer service Business continuityThought leadership

Airline customer service

In 2020, the struggles of the air travel industry have been well documented. In the…
Jonathan Billing7 August 2020
CCP LinkedIn Story - Business Continuity - Rob Osborn Business continuityThought leadership

Back to the new norm! Planning your post Covid operation

The impact of the Covid 19 pandemic on business operations has been unprecedented. No one…
Jonathan Billing23 June 2020
Business continuityThought leadership

Conscience or cost: Corporate Social Responsibility in times of crisis

Contact centres who have moved quickly to wholly distribute their workforce are still faced with…
Jonathan Billing16 May 2020
Disaster recovery Business continuityThought leadership

Disaster Planning – is your business prepared?

According to thorough research, a combination of climate change and manmade modifications to the landscape…
Jonathan Billing18 November 2019
CCP

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© 2023 Contact Centre Panel.

  • About
    • About
    • Meet the team
    • Our values
    • Get in touch
  • Approach
  • How we help
    • Customer service
    • Crisis management
    • Customer insight
    • Data management
    • Digital transformation
    • Leads & appointments
    • Leadership development
    • Sales
    • Scoping & support
    • Technology Network
  • Clients
  • Networks
    • Contact Centre Network
    • Data Provider Network
    • Technology Network
    • Join our Network
  • Technology
  • Insights
    • Insights articles
    • Newsletter – March 23
    • Newsletter – Feb 23
    • Newsletter – Jan 23
    • Newsletter – Dec 22
    • Newsletter – Nov 22
    • Newsletter – Oct 22
    • Newsletter – Sep 22
    • Newsletter – Aug 22
    • Newsletter – July 22
    • Newsletter – June 22
    • Newsletter – May 22