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Webinar

CCP - Payments security masterclass - Webinar 3 EventPaymentsPCI ComplianceWebinar

Payment Security Masterclass

Payments data security standards within the contact centre supply chain 12:30-13:15, 18 January 2022 The continual move…
Jonathan Billing4 January 2022
Tech Showcase - Bots EventWebinar

Technology Showcase Series – Webinar 2

Increasing sales conversion Current and future role of analytics and quality management 12:30-13:15, 18 November…
Jonathan Billing27 October 2021
Technology Showcase EventWebinar

Technology Showcase – Network

Webinar 1 (outsourcer session) Reducing the cost of customer engagement – what is the current and…
Jonathan Billing21 September 2021
Technology Showcase EventWebinar

Technology Showcase Series

Webinar 1  (Client only - not for outsourcers) Reducing the cost of customer engagement – what…
Jonathan Billing20 September 2021
UKCCF Outsourcer Webinar - Hybrid EventUKCCFWebinar

UKCCF and Contact Centre Panel Webinar – Hybrid Working

Hybrid Working - Ensuring a secure, productive and low-risk working environment 'Coffee table conversation' webinar…
Jonathan Billing16 July 2021
Contact Centre Panel & UKCCF Outsourcer Webinar 2 EventUKCCFWebinar

UKCCF and Contact Centre Panel Webinar 2

Offshore, nearshore and onshore – choosing the outsource option that’s right for your business 'Coffee…
Jonathan Billing5 May 2021
UKCCF Outsourcer Webinar 1 - blog EventUKCCFWebinar

Coffee table conversations – introduction to outsourcing

UKCCF and Contact Centre Panel webinar highlights Our ‘coffee table discussion’ panel shared their insights……
Jonathan Billing12 April 2021
Homeworker Client Webinars 3 EventWebinar

Contact Centre Insights – Homeworking Webinar 3

Contact Centre Homeworking - Webinars Series Last year's Covid driven mass move to homeworking has…
Jonathan Billing24 March 2021
Homeworking Coffee Table Conversation EventHomeworkingWebinar

Ensuring a secure and productive homeworking environment

How can businesses create genuinely secure, flexible and productive working environments for their teams wherever…
Jonathan Billing11 March 2021
Contact Centre Panel Homeworking Client Webinar 2 EventWebinar

Contact Centre Insights – Homeworking Webinar 2

Contact Centre Homeworking - Webinars Series Last year's Covid driven mass move to homeworking has…
Jonathan Billing4 March 2021
CCP & UKCCF Outsourcer Webinar 1 EventUKCCFWebinar

UKCCF and Contact Centre Panel Webinar 1 – Outsourcing

An introduction to outsourcing 'Coffee table conversation' webinar 12:30-13:15, 26 February 2021 We are running…
Jonathan Billing14 February 2021
Homeworking Webinar 1 EventWebinar

Contact Centre Insights – Homeworking Webinar 1

Contact Centre Homeworking - Webinars Series Last year's Covid driven mass move to homeworking has…
Jonathan Billing5 February 2021
CCP

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© 2023 Contact Centre Panel.

  • About
    • About
    • Meet the team
    • Our values
    • Get in touch
  • Approach
  • How we help
    • Customer service
    • Crisis management
    • Customer insight
    • Data management
    • Digital transformation
    • Leads & appointments
    • Leadership development
    • Sales
    • Scoping & support
    • Technology Network
  • Clients
  • Networks
    • Contact Centre Network
    • Data Provider Network
    • Technology Network
    • Join our Network
  • Technology
  • Insights
    • Insights articles
    • Newsletter – March 23
    • Newsletter – Feb 23
    • Newsletter – Jan 23
    • Newsletter – Dec 22
    • Newsletter – Nov 22
    • Newsletter – Oct 22
    • Newsletter – Sep 22
    • Newsletter – Aug 22
    • Newsletter – July 22
    • Newsletter – June 22
    • Newsletter – May 22