Customer experience management and digitisation has been transforming customer interactions for well over a decade,…
Michelle Village5 January 2023
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The game itself is simple yet so addictive, becoming a popular hit with gamers world-wide…
Michelle Village3 January 2023
The circle of life may be a wheel of fortune, however as the economy gets…
Michelle Village19 December 2022
The FCA’s Consumer Duty regime is a big deal. It’s been a long time in…
Michelle Village16 December 2022
As the east wind blows in the first of the winter frosts, it’s a warming…
Michelle Village13 December 2022
On the 2nd Nov 1992, I hung up my sailing gear and joined The Decisions…
Michelle Village28 November 2022
Even today, businesses find themselves with new compliance challenges; homeworking is a great example of…
Michelle Village23 November 2022
The circle of life may be a wheel of fortune, however as the economy gets…
Michelle Village17 November 2022
Mark Zuckerberg’s old motto “move fast and break things” has been held up for years…
Michelle Village15 November 2022
This increased customer connectivity brings its own challenges for businesses, one being able to communicate…
Jonathan Billing4 November 2022
Everyone wants positive growth. Perhaps not our waistband, but certainly everything else. It’s how capitalism…
Jonathan Billing3 November 2022
Serbia, over recent years, has worked extremely hard in developing its outsourcing capabilities so that…
Liridona20 October 2022
