Contact Centre PanelContact Centre Panel
  • About
    • About Us
    • Meet the team
    • Our values
    • Get in touch
  • Approach
  • How we help
    • Customer service
    • Crisis management
    • Customer insight
    • Data management
    • Digital transformation
    • Leads & appointments
    • Leadership development
    • Sales
    • Scoping & support
    • Technology Network
  • Clients
  • Networks
    • Contact Centre Network
    • Technology Network
    • Data Provider Network
    • Join our Network
  • Insights
  • Radius Portal
Category

Wellbeing

Cost of livingEmployeesWellbeing

Winter is Coming – Short Days, Long Nights and Financial Worries

What Winter does highlight is the vice like grip the cost of living still has…
David Taylor17 September 2023
workplace incivility Contact Centrescustomer serviceincivilityWellbeingworkplace

Workplace incivility

One of the biggest contact centre challenges of 2022 is still with us - the…
David Taylor24 January 2023
healthcareWellbeing

Sick Note Legislation

Under new legislation introduced on 1 July, a wider range of healthcare professionals (HCPs) –…
David Taylor27 July 2022
Defend your position Data complianceData securityGovernanceHomeworkingWellbeing

New Norm: New Risks

With homeworking becoming a daily reality for many workers who had traditionally been based from…
David Taylor9 February 2021
Business continuity Business continuityHomeworkingTechnologyWellbeing

Getting back to the workplace – Can we? Should we?

Most business leaders have not yet had a chance to take stock in 2020. Crisis…
David Taylor29 September 2020
Wellbeing Thought leadershipWellbeing

The psychology of crisis

According to the research, a crisis creates three psychological states of mind. The first is…
David Taylor21 July 2020
CCP

Contact us

Contact Centre Panel
Acero Building
1 Concourse Way
Sheffield, S1 2BJ
0114 2096120
hello@contactp.wpenginepowered.com

Quick Links

  • About
  • Get in touch
  • Corporate Social Responsibility
  • Terms & policy
  • Cookies policy

The UK Contact Centre ForumWelsh Contact Centre Forum

Data & Marketing Association

 

© 2025 Contact Centre Panel.

  • About
    • About Us
    • Meet the team
    • Our values
    • Get in touch
  • Approach
  • How we help
    • Customer service
    • Crisis management
    • Customer insight
    • Data management
    • Digital transformation
    • Leads & appointments
    • Leadership development
    • Sales
    • Scoping & support
    • Technology Network
  • Clients
  • Networks
    • Contact Centre Network
    • Technology Network
    • Data Provider Network
    • Join our Network
  • Insights
  • Radius Portal