Contact centres continue to look at ways to reduce call volumes and improve customer experience and first call resolution, but this needs an improved culture to go with it...
Documentation / Show Your Working
One of the 8 rights of data subjects (that's prospects and customers to you and me) is that of Data Portability -
We’re always looking for new people to do business with. So whether you’re a contact centre or looking for one, we’d love to hear from you.
Contact Centre Panel
1 Concourse Way