EventPaymentsPCI ComplianceWebinar Rewind: CCP + Kerv Payments Webinar Summary of our latest payments webinar, focusing on creating a competitive advantage through compelling customer…David Taylor22 July 2023
EventPaymentsPCI ComplianceWebinar Payments Webinar How to create a competitive advantage through compelling customer payment capabilities! Wednesday 5th July, 11:00…David Taylor20 June 2023
ComplianceData complianceISO AccreditationsPCI Compliance Compliance on a budget Even today, businesses find themselves with new compliance challenges; homeworking is a great example of…David Taylor23 November 2022
PaymentsPCI Compliance Growth – growth – growth Everyone wants positive growth. Perhaps not our waistband, but certainly everything else. It’s how capitalism…David Taylor3 November 2022
Data compliancePaymentsPCI Compliance Changing role of voice within customer contact strategy Where is the voice and how do we position this most effective mode of human…David Taylor20 May 2022
Data compliancePaymentsPCI Compliance Payment security update – PCI DSS v4.0 On the 31 March 2022, the Payment Card Industry Security Standards Council officially announced the…David Taylor12 April 2022
EventPaymentsPCI ComplianceWebinar Payment Security Masterclass Payments data security standards within the contact centre supply chain 12:30-13:15, 18 January 2022 The continual move…David Taylor4 January 2022
Data complianceData securityHomeworkingPCI Compliance Creating secure and productive homeworker environments With tight restrictions being enforced across the UK and businesses trying to maintain performance, homeworking…David Taylor4 December 2020
Data securityPCI ComplianceTechnology How secure is your customer data? Contact centres, call centres and telemarketing agencies are under pressure right now to get their…David Taylor10 September 2020
HomeworkingPCI ComplianceThought leadership Hidden dangers of homeworking – Make your contact centre really work from home Interview with John Greenwood, Head of Technology & PCI Compliance. The business landscape in the…David Taylor31 March 2020