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Category

PCI Compliance

EventPaymentsPCI ComplianceWebinar

Rewind: CCP + Kerv Payments Webinar

Summary of our latest payments webinar, focusing on creating a competitive advantage through compelling customer…
David Taylor22 July 2023
EventPaymentsPCI ComplianceWebinar

Payments Webinar

How to create a competitive advantage through compelling customer payment capabilities! Wednesday 5th July, 11:00…
David Taylor20 June 2023
ComplianceData complianceISO AccreditationsPCI Compliance

Compliance on a budget

Even today, businesses find themselves with new compliance challenges; homeworking is a great example of…
David Taylor23 November 2022
Growth in contact centres PaymentsPCI Compliance

Growth – growth – growth

Everyone wants positive growth. Perhaps not our waistband, but certainly everything else. It’s how capitalism…
David Taylor3 November 2022
Data compliancePaymentsPCI Compliance

Changing role of voice within customer contact strategy

Where is the voice and how do we position this most effective mode of human…
David Taylor20 May 2022
PCI DSS v4.0 Data compliancePaymentsPCI Compliance

Payment security update – PCI DSS v4.0

On the 31 March 2022, the Payment Card Industry Security Standards Council officially announced the…
David Taylor12 April 2022
CCP - Payments security masterclass - Webinar 3 EventPaymentsPCI ComplianceWebinar

Payment Security Masterclass

Payments data security standards within the contact centre supply chain 12:30-13:15, 18 January 2022 The continual move…
David Taylor4 January 2022
WFH header Data complianceData securityHomeworkingPCI Compliance

Creating secure and productive homeworker environments

With tight restrictions being enforced across the UK and businesses trying to maintain performance, homeworking…
David Taylor4 December 2020
Customer data security Data securityPCI ComplianceTechnology

How secure is your customer data?

Contact centres, call centres and telemarketing agencies are under pressure right now to get their…
David Taylor10 September 2020
HomeworkingPCI ComplianceThought leadership

Hidden dangers of homeworking – Make your contact centre really work from home

Interview with John Greenwood, Head of Technology & PCI Compliance. The business landscape in the…
David Taylor31 March 2020
CCP

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  • About
    • About Us
    • Meet the team
    • Our values
    • Get in touch
  • Approach
  • How we help
    • Customer service
    • Crisis management
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    • Technology Network
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    • Join our Network
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