HomeworkingHybrid working Hybrid working – protecting your business from claims risk Sam Ellerton is Regional Claims Leader and Senior Vice President at Lockton Companies LLP, the…David Taylor7 June 2021
Business continuityHomeworkingHybrid workingThought leadership Business Resilience – how do you protect your changing business Following one of our recent webinars focusing on the future for the Contact Centre sector,…David Taylor21 May 2021
EventUKCCFWebinar UKCCF and Contact Centre Panel Webinar 2 Offshore, nearshore and onshore – choosing the outsource option that’s right for your business 'Coffee…David Taylor5 May 2021
EventUKCCFWebinar Coffee table conversations – introduction to outsourcing UKCCF and Contact Centre Panel webinar highlights Our ‘coffee table discussion’ panel shared their insights……David Taylor12 April 2021
EventWebinar Contact Centre Insights – Homeworking Webinar 3 Contact Centre Homeworking - Webinars Series Last year's Covid driven mass move to homeworking has…David Taylor24 March 2021
EventHomeworkingWebinar Ensuring a secure and productive homeworking environment How can businesses create genuinely secure, flexible and productive working environments for their teams wherever…David Taylor11 March 2021
Data complianceGDPR Data news: UK receives good news from EU as transatlantic troubles brew! When it comes to Data Adequacy, it’s been a slow process for the UK to…David Taylor5 March 2021
EventWebinar Contact Centre Insights – Homeworking Webinar 2 Contact Centre Homeworking - Webinars Series Last year's Covid driven mass move to homeworking has…David Taylor4 March 2021
EventUKCCFWebinar UKCCF and Contact Centre Panel Webinar 1 – Outsourcing An introduction to outsourcing 'Coffee table conversation' webinar 12:30-13:15, 26 February 2021 We are running…David Taylor14 February 2021
Data complianceData securityGovernanceHomeworkingWellbeing New Norm: New Risks With homeworking becoming a daily reality for many workers who had traditionally been based from…David Taylor9 February 2021
EventWebinar Contact Centre Insights – Homeworking Webinar 1 Contact Centre Homeworking - Webinars Series Last year's Covid driven mass move to homeworking has…David Taylor5 February 2021
Data complianceGDPR The post-Brexit data dilemma! So, at the last minute and just in time for Christmas, the EU and UK…David Taylor14 January 2021