Increasing sales conversion Current and future role of analytics and quality management 12:30-13:15, 18 November…
David Taylor27 October 2021
Webinar 1 (outsourcer session) Reducing the cost of customer engagement – what is the current and…
David Taylor21 September 2021
Webinar 1 (Client only - not for outsourcers) Reducing the cost of customer engagement – what…
David Taylor20 September 2021
Dr Lisa Ackerley has been a Chartered Environmental Health Practitioner for over 30 years. Ever…
David Taylor4 August 2021
Hybrid Working - Ensuring a secure, productive and low-risk working environment 'Coffee table conversation' webinar…
David Taylor16 July 2021
Charles Spencer is the Principal Health & Safety Consultant at Ellis Whittam. He is a…
David Taylor8 July 2021
In all areas of business there is a periodic question: should we consolidate our supply…
David Taylor22 June 2021
Sam Ellerton is Regional Claims Leader and Senior Vice President at Lockton Companies LLP, the…
David Taylor7 June 2021
Following one of our recent webinars focusing on the future for the Contact Centre sector,…
David Taylor21 May 2021
Offshore, nearshore and onshore – choosing the outsource option that’s right for your business 'Coffee…
David Taylor5 May 2021
UKCCF and Contact Centre Panel webinar highlights Our ‘coffee table discussion’ panel shared their insights……
David Taylor12 April 2021
Contact Centre Homeworking - Webinars Series Last year's Covid driven mass move to homeworking has…
David Taylor24 March 2021
How can businesses create genuinely secure, flexible and productive working environments for their teams wherever…
David Taylor11 March 2021
Contact Centre Homeworking - Webinars Series Last year's Covid driven mass move to homeworking has…
David Taylor4 March 2021
