AIChatGPTCXTechnology ChatGPT and the contact centre journey It might not be a surprise to learn that my last article about ChatGPT was…David Taylor2 May 2023
AIChatGPTContact Centrescustomer serviceCX Contact Centres & ChatGPT If you haven’t heard of ChatGPT, I suggest you read Dave’s article from January’s newsletter or do…David Taylor21 March 2023
AIChatGPTContact Centrescustomer service ChatGPT One of those recent finds was that of ChatGPT. A curious sounding name that had…David Taylor11 January 2023
