AIAutomationContact CentresOutsourcingTechnology People still matter in an AI world In the past 12 months we have seen rapid acceleration of automation and AI solutions.…David Taylor28 August 2023
AutomationContact CentresIVROutsourcingTechnology The future of IVR as we know it … The automation of customer interactions is as lively a conversation now amongst the CX and…David Taylor9 July 2023
