Recruitment Insights - Contact Centre Panel

BPO Contact Centres Outsourcing Recruitment

Is your current recruitment approach fit for purpose?

For lots of contact centres the recruitment and retention of frontline advisors continues to be…

David Taylor6 August 2023

Multilingual recruitment

Recruitment Resourcing

Multilingual recruitment: Overcoming the challenge

If you’re running a contact centre, especially one providing multilingual services, the dominant news themes…

David Taylor16 May 2022

© 2023 Contact Centre Panel.