OutsourcingSouth AfricaThought leadership Is time running out for the UK Outsourced Contact Centre Industry? Just last week, an associate ruefully observed “There’s no future for UK contact centres. They…David Taylor23 November 2023
BPOContact CentresOutsourcing The precarious tight rope of the traditional UK BPO Competition abroad, unforeseen challenges and diversification, it's a difficult tight rope to walk for UK…David Taylor7 June 2023