What goes into partnering with an outsourced contact centre?

Our very own Neville Doughty recently caught up with Sean McIver for MaxContact‘s latest episode of Talk Time, discussing how successful outsourcing is built on a foundation of trust, respect, and a shared commitment to sustainability and fairness.

Take a look at the snippet from Nev for a sneak preview.

To listen to the full episode, click on this link.

The full range of Talk Time episodes can be found on Spotify and Apple Podcasts.