With the increase in regulation, legislation and fines – it’s never been more important to find the right contact centre partner. We can help you filter the hundreds of outsourcers with their varying specialisms, locations and commercial models.

We only accept the best contact centres, telemarketing and BPO partners into our network. Each partner is inspected as part of our onboarding process, to ensure they meet our high standards of service, and then monitored regularly to check standards are kept.

We use our in-depth experience to help you produce comprehensive briefs to outline your exact requirements and then match these against our network to find the perfect fit. Our advice is honest and impartial – from initial introduction to implementation, the whole process is simple and transparent.

Our clients say:

“CCP provided us with an efficient service to help identify and find a suitable telemarketing agency to hit all of our requirements. They narrowed the search to 3 telemarketing providers, providing a choice of size, sector expertise and smaller niche agencies. We now have chosen a supplier who we know will deliver against our campaign”

Stuart Miles, Fleetcor and Cox Automotive

“Recently we decided to outsource b2c lead generation. There was a long list of potential suitors. Understanding their strengths/ability to do the task and then contacting them all and dealing with the inevitable follow-up calls/emails was going to take quite a bit of time and resource. The team at CCP made the process a lot easier. We discussed our commercial, logistical and culture requirements. We were then presented with 4-options – all of which were exactly what we were looking for. The expertise and guidance CCP provided was a key factor in us delivering our project on time and getting it right first time!”

Daniel Bunyan, Head Of Digital Marketing, Policy Expert