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Category

Bots

AutomationBotsContact Centres

Is it time to “move more slowly and maintain things”?

Mark Zuckerberg’s old motto “move fast and break things” has been held up for years…
Michelle Village15 November 2022
Tech Showcase article BotsTechnology

Reducing the cost of customer engagement

Current and future role of AI in delivering self-service and optimising contact centre resources As…
Jonathan Billing28 January 2022
CCP

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  • About
    • About
    • Meet the team
    • Our values
    • Get in touch
  • Approach
  • How we help
    • Customer service
    • Crisis management
    • Customer insight
    • Data management
    • Digital transformation
    • Leads & appointments
    • Leadership development
    • Sales
    • Scoping & support
    • Technology Network
  • Clients
  • Networks
    • Contact Centre Network
    • Data Provider Network
    • Technology Network
    • Join our Network
  • Technology
  • Insights
    • Insights articles
    • Newsletter – March 23
    • Newsletter – Feb 23
    • Newsletter – Jan 23
    • Newsletter – Dec 22
    • Newsletter – Nov 22
    • Newsletter – Oct 22
    • Newsletter – Sep 22
    • Newsletter – Aug 22
    • Newsletter – July 22
    • Newsletter – June 22
    • Newsletter – May 22