Contact Centre PanelContact Centre Panel
  • About
    • About Us
    • Meet the team
    • Our values
    • Get in touch
  • Approach
  • How we help
    • Customer service
    • Crisis management
    • Customer insight
    • Data management
    • Digital transformation
    • Leads & appointments
    • Leadership development
    • Sales
    • Scoping & support
    • Technology Network
  • Clients
  • Networks
    • Contact Centre Network
    • Technology Network
    • Data Provider Network
    • Join our Network
  • Insights
  • Radius Portal
Category

Bots

AutomationBotsContact Centres

Is it time to “move more slowly and maintain things”?

Mark Zuckerberg’s old motto “move fast and break things” has been held up for years…
David Taylor15 November 2022
Tech Showcase article BotsTechnology

Reducing the cost of customer engagement

Current and future role of AI in delivering self-service and optimising contact centre resources As…
David Taylor28 January 2022
CCP

Contact us

Contact Centre Panel
Acero Building
1 Concourse Way
Sheffield, S1 2BJ
0114 2096120
hello@contactp.wpenginepowered.com

Quick Links

  • About
  • Get in touch
  • Corporate Social Responsibility
  • Terms & policy
  • Cookies policy

The UK Contact Centre ForumWelsh Contact Centre Forum

Data & Marketing Association

 

© 2025 Contact Centre Panel.

  • About
    • About Us
    • Meet the team
    • Our values
    • Get in touch
  • Approach
  • How we help
    • Customer service
    • Crisis management
    • Customer insight
    • Data management
    • Digital transformation
    • Leads & appointments
    • Leadership development
    • Sales
    • Scoping & support
    • Technology Network
  • Clients
  • Networks
    • Contact Centre Network
    • Technology Network
    • Data Provider Network
    • Join our Network
  • Insights
  • Radius Portal