Serbia, over recent years, has worked extremely hard in developing its outsourcing capabilities so that…
Liridona20 October 2022
Consumer access to brands has undergone a paradigm shift since the 1990s, with the advent…
Liridona27 September 2022
The long-awaited decision of the Supreme Court in the holiday entitlement and pay case of…
Liridona20 September 2022
Understanding the role of sales in any organisation is not a complex thing. Keeping the sales…
Liridona2 September 2022
Contact centres have faced numerous well documented pressures over the years, but have been on…
Liridona26 August 2022
We do not like talking about money. That’s one of the key findings of Wagestream’s State…
Liridona16 August 2022
Are you responsible for a contract centre operation? Got enough on your plate just now…
Liridona9 August 2022
It’s perhaps an understatement to say that we live in changing times. Adjusting to a…
Liridona1 August 2022
Under new legislation introduced on 1 July, a wider range of healthcare professionals (HCPs) –…
Liridona27 July 2022
As stated in the Queen’s Speech earlier this summer, the Government’s new Data Reform Bill promises to…
Liridona25 July 2022
