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  1. Give your customers chat

    Give your customers chat

    If you are not offering live chat as a part of your customer service, here are some numbers to consider.

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  2. Useful resource for marketing officers

    Useful resource for marketing officers

    A useful resource for chief marketing officers to help you measure and explain the value of your campaigns.

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  3. The importance of customer service

    The importance of customer service

    HM Revenue and Customs (HMRC) has hired additional tax staff to handle calls, in an attempt to improve their “completely unacceptable” customer service.

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