What’s inside the battered cardboard box?
If you’re still wanting to get ready for the GDPR & new Data Protection Act – especially from a customer management and experience perspective – here’s tip #4.
If you’re office based you take 20 minutes to look for cardboard boxes and into little-used filing cabinets and cupboards and see what they contain.
The GDPR definition of personal data includes paper copies as well as digital media. So, if you have invoices, order forms, coupons, correspondence and print-outs sitting around you need to find them, log them and decide what you need to do with them.